- Processing Time
Orders placed on our website will be processed within 4-5 business days. This shall not be applicable for bulk orders (more than 20 products) and customised orders. Orders are not shipped or delivered on weekends or holidays.
- Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided based on order size, weight, delivery distance and the shipping option selected.
- Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 12 hours.
- Customs, Duties, and Taxes
Insha-e-Noor is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- International Shipping Policy
We currently do not offer international shipping.
- Return Policy
Please refer to our Return Policy for information on returns and exchanges.
- Shipment Delays
Insha-e-Noor is not responsible for unexpected shipping delays caused by circumstances such as severe weather, natural disasters, or other courier-related issues.
- Shipping Address Changes
It is the responsibility of the customer to ensure that the shipping address provided at checkout is accurate. Insha-e-Noor is not responsible for items shipped to an incorrect or outdated address.
- Contact Information
If you have any questions about our shipping policy, please contact us at:
Contact Information:
Phone: +91-9205308098
Email: insha.e.noor@gmail.com
Operational Address: Insha-e-Noor, First Floor, CTC, Opposite SDMC school, Basti Hazrat Nizamuddin, Delhi-110013
Last Updated: 03 March 2024